The domain helper needs some TLC

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  timethief · Member · Apr 18, 2017 at 6:58 pm

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  The domain helper used to be a useful tool but lately I notice it produces a “Ups, this is not a valid domain” every time I use it, even when the domain url is valid.

  Will one of our Support techies take a close look at it please?

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  gemmacevans · Member · Apr 19, 2017 at 8:35 am

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  Hi timethief,

  Thanks for the heads up. I’ll ask someone to have a look at this :)

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  timethief · Member · Apr 20, 2017 at 2:36 am

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  Thanks. I am marking this a a favorite so I follow up.

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  gemmacevans · Member · Apr 20, 2017 at 3:08 pm

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  Hi again,

  Are you seeing this error in all browsers?

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  timethief · Member · Apr 20, 2017 at 3:52 pm

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  I used only FF52 without any adblockers or addons. Yesterday I did notice I got different results. In cases where the domain had expired I got the “no domain mapping found” type of answer that I expected to get. Today I upgraded to Firefox 53.0. I will keep this thread unresolved and update as I go.

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  gemmacevans · Member · Apr 21, 2017 at 9:29 am

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  I haven’t been able to replicate the issue yet but I’m testing domains as I come across them. Yes, let’s leave this thread open — keep me updated!

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  timethief · Member · Apr 21, 2017 at 3:16 pm

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  Good news. Somehow it seems to be working fine again.

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  gemmacevans · Member · Apr 22, 2017 at 9:23 am

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  That’s good to hear! Thanks timethief.