The domain is in a client hold status and no one is answering

  • Unknown's avatar
    bcgmedya · Member ·

    It’s week 3 and I still can’t use the space.
    I have started 2 threads here, both times the staff said they were looking into it and closed the thread for a response.
    However, it has been 3 weeks and still no one has replied.
    I want to move the domain to another location or update the DNS but nothing is allowed.
    No emails are returned. There is no way to communicate. I don’t think anyone cares about the problem.
    WordPress domain service regret?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    bcgmedya · Member ·

    Really unbelievable service. It’s been almost 1 month and zero support – zero email response – zero chat response

  • nicolynhramos · Staff ·

    Hi, @bcgmedya!

    I took a look at your account here, and I see the team handling your request has recently reached out to you via email. Once you reply to that email, they’ll be happy to continue working with you on this there. Hope that helps!

  • The topic ‘The domain is in a client hold status and no one is answering’ is closed to new replies.