The domain mapping is about to expire, checkout page not working!?
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the checkout page to renew my domain mapping isn’t working, what do I do since it expires in five days?
The blog I need help with is: (visible only to logged in users)
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Howdy @robynbrown6!
Let’s make sure you’re on the right page before we do anything else.
Read this support document and make sure you’re on the same page that is shown in the image on #1.
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We already bought the domain. It just comes up with an ad everytime we pull up the website that says the mapping is about to expire, and we have to renew it. When you click on the suggested link to renew, it won’t load the page.
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@mulberryfarmsantarosa
To renew your domain mapping requires that you must be logged in as Admin under the exact same wordpress.COM username account that registered the underlying .wordpress.COM blog being mapped to from the domain URL, and purchased the domain mapping for that site.
See:
https://en.support.wordpress.com/my-upgrades/
https://en.support.wordpress.com/my-upgrades/#auto-renew -
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The whole site only has one Admin account. I’m logging in via the same way we set up the site a year ago. Is there an alternative way to pay the domain mapping?
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If you have issues with renewal then note these please:
https://en.support.wordpress.com/user-roles/#administrator
https://en.support.wordpress.com/email-address/
https://en.support.wordpress.com/email-notifications/Dashboard > Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your Billing History is at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/Below are the only accepted means of payment.
http://en.support.wordpress.com/payment/If you experience any difficulties once logged in as Admin under the correct username account then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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https://wordpress.com/domains/manage/mulberryfarm.org
^^ This is the page that won’t load for me. It just flickers every time I’ve opened it over the past few days. -
It just flickers every time I’ve opened it over the past few days.
That sounds like a browser related issue or a connectivity issue to me.
In order to help you Staff need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful please provide this info for Staff as this thread is tagged for their attention:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including what any error reports you receive state. -
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