the domain mapping is not working

  • Unknown's avatar

    I am trying to map the domain ‘medecinsdafrique.lu’ but when I try so in https://wordpress.com/domains/add/mapping/medaflux.wordpress.com it gives me the message: ‘Sorry but medecinsdafrique.lu has not been registered yet therefore cannot be mapped.’.
    I have, however, registered this domain a couple of days ago and it shows in all whois queries. Did this issue also occurred to any of you? Thx

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    If the domain extension you want to use is not available for registration on WordPress.com, you can register elsewhere and add it to your WordPress.com blog using Domain Mapping.
    https://en.support.wordpress.com/domains/#available-domains

    If you would like to use that domain you will first need to register it with a domain name register who sells domains with that .lu extension and then set up domain mapping here.

    When we need Staff help with issues Volunteers cannot resolve like this one wherein Staff have to add a zone record to make domain mapping possible we type modlook into the sidebar tags on our forum threads. I did that for you.

    How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    After Staff add the zone record you will be able to follow-through.

    re: mapping an existing domain
    WordPress.com does not accept domain transfers but mapping an existing domain is possible.

    Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made, it and the domain mapping purchase here, each and every year.

    Mapping an existing domain costs $13. annually and a domain name purchase and domain mapping are included in the Premium upgrade bundle.

    In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL.

    If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/

    It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

  • Unknown's avatar

    Edit: register was meant to be registar.

  • Hi there,

    I was able to map medecinsdafrique.lu for you. You’ll still need to do a few things:

    1) Purchase the subscription here by renewing:
    https://wordpress.com/my-upgrades

    2) If you haven’t done so already, point the domain to our name servers:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    3) After giving that a few hours to take effect, set the domain as primary under https://wordpress.com/my-domains

    Let us know if you need more help!

  • Unknown's avatar

    Thanks a lot! I saw that, and I paid the upgrade for mapping the domain. It says now that the upgrade has expired while I just paid yesterday. I have the payment receipt in my inbox, but the site still says it expired.

  • Hmm..I see that you paid for the renewal, but it did indeed still expire.

    I have updated the expiration date to 12/14/2016 for you. Let me know if you have any issues.

    Thanks!

  • Unknown's avatar

    No, nothing changed.. Still expired since Dec 14th

  • Hey there,

    Hmm..don’t know what happened there. Try again and let me know if you have any issues.

    Thanks!

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