the-dowsers.com expiration

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  chennaulttest · Member · Jul 5, 2017 at 3:42 pm

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  the-dowsers.com expired on May 22, 2017 How do I redeem?

  When can I redeem?

  The blog I need help with is: (visible only to logged in users)

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  julsyd · Member · Jul 5, 2017 at 4:18 pm

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  Hi chennaulttest,

  the-dowsers.com is not coming up as ever having been registered.

  Could you please confirm the domain name you need help with?

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  sasha · Member · Jul 5, 2017 at 4:27 pm

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  Hi ellybiddle,

  I’m helping chennaulttest with this problem. Here’s the original expiration message we missed:

  

  Here’s the whois query for the domain:

  Domain Name: THE-DOWSERS.COM
  Registrar: WILD WEST DOMAINS, LLC
  Sponsoring Registrar IANA ID: 440
  Whois Server: whois.wildwestdomains.com
  Referral URL: http://www.wildwestdomains.com
  Name Server: No nameserver
  Status: redemptionPeriod https://icann.org/epp#redemptionPeriod
  Updated Date: 04-jul-2017
  Creation Date: 22-may-2015
  Expiration Date: 22-may-2017

  I called Wild West and they confirmed that this domain was originally registered with WordPress.com.

  This domain hosts an active website and is critical to our business. What steps if any can we take to reclaim it and if not when will it become available to be redeemed?

  Thank you,

  Sasha

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  staff-zinnia · Staff · Jul 5, 2017 at 6:44 pm

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  Hi –

  the-dowsers.com is in redemption.

  We will need the help of our domain partner to recover this domain now. To do that they will charge an $80 fee. Before we go forward, I need to confirm that you will agree to make that payment.

  The domain renewal would have handled by the account that owns it, which is not chennaulttest. This may be how the renewal was missed. Domains are renewed from the accounts that own them. Can you sign in with that account and post back here? I need to confirm that you have access to it.

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  samuelchennault · Member · Jul 5, 2017 at 7:09 pm

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  Thank you for your help, lizkarkoski. I believe that this is the account for the Dowsers. Please let us know next steps for recovering Domain.

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  samuelchennault · Member · Jul 5, 2017 at 8:36 pm

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  Hi lizkarkoski. Were you able to confirm this?

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  staff-zinnia · Staff · Jul 6, 2017 at 3:34 am

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  Hi –

  Thanks for getting in touch from this account. I can see that you chatted with our live chat support team a few hours ago. We’ve sent a request to our domain partner and we will send an update via email as soon as we hear back. Typically, this only takes 2-3 days.