The editor has encountered an unexpected error.

  • Unknown's avatar
    tradeininvest · Member ·

    Hello I was working on this website on my free account and then when I exported the project and imported it on this paid account the home page can’t be edited nor opened.
    also the theme (Attar) I’m currently using isn’t working, It seems okay on the edit page but when I view it it’s a totally different thing.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @tradeininvest, the site you mentioned isn’t hosted here. Just to be clear, were you exporting from a free site on our services? If so, did you use these steps?
    https://wordpress.com/support/export/

    If that didn’t work right, your host may need to help you sort any issues out.

    Also, I’m not sure whether you knew, but you can upgrade a site here with us to add a custom domain and what not. Our paid plans include direct WordPress support, spam blocking, backups, maintenance, security, and more, along with excellent SSL hosting. You can read more about the differences between the free software and our services here:
    https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

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