The emails are sending to wrong clients after they purchase

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  bouncerskingdom · Member · Apr 12, 2023 at 2:55 pm

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  My woocommerce is sending emails after a purchase to the wrong clients. I rent inflatables and after a vlient reserve a inflatable woocommerce send wrong date wring inflatable.

  Self-declared URL: Bouncerskingdom
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  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Apr 12, 2023 at 9:00 pm

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  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce/#new-topic-0

  Thanks!

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  josephmartinluther · Member · Apr 13, 2023 at 4:23 am

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  First, I would check your WooCommerce settings to make sure that each order is linked to the right customer. You can do this by going to WooCommerce > Settings > Emails and checking the “Recipient” choice. Some of your customers’ email addresses might also be out of date, which could cause the wrong orders to be sent. We suggest that you keep your customer records up to date so that this doesn’t happen. If you need help figuring out what’s wrong, you can also call WooCommerce Support.