The embeded audio dont play in Google Chrome

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  karaveo · Member · Sep 10, 2013 at 5:54 pm

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  Greetings, Yesterday I wrote a post with a embeded audio but when i click on the play button a buffering message appears but never play the audio.

  This only happen in Google Chrome (i tried in 2 different pc) in Firefox and Internet Explorer the audio works fine.

  The embeded code that i’m using is this

  [audio http://www.ivoox.com/cuarto-player-radio-ep-39-el-viaje_md_2344378_1.mp3%5D

  And this is my website in wordpress

  http://elcuartoplayer.com/

  P.S. Please note that i’m a basic wordpress user, I can’t use other embeded codes for audio.

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Sep 10, 2013 at 9:02 pm

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  Hi there – that link redirects to a full URL. You’ll need to link to the actual mp3 file itself, so the link needs to end with .mp3. Does that make sense?

  It looks like on that site, if you click the Share option in the song itself, it gives you a link for WordPress.com:

  [audio http://www.ivoox.com/cuarto-player-radio-ep-39-el-viaje_md_2344378_1.mp3%5D

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  eurello · Staff · Sep 10, 2013 at 9:19 pm

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  Hi there – sorry, I should have put this in backticks:

  [audio http://www.ivoox.com/cuarto-player-radio-ep-39-el-viaje_md_2344378_1.mp3]

  Also, I noticed that it buffered for me in Chrome too while in the preview, but when I actually published it, it worked fine. Let me know if you have any trouble!

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  karaveo · Member · Sep 11, 2013 at 2:22 am

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  Thanks, I already using this code for the audio and I published my post but i can’t still make this work in chrome.

  [audio http://www.ivoox.com/cuarto-player-radio-ep-39-el-viaje_md_2344378_1.mp3]

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  eurello · Staff · Sep 11, 2013 at 5:57 pm

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  Hi there – This is odd, because I have the same problem on your site in Chrome, but when I put that shortcode on my test site, it plays just fine in Chrome. You do have a lot of things loading in your widgets and I’m wondering if something in one of those is conflicting somehow. Would you mind testing this by moving all of your widgets into the “Inactive Widgets” section here:
  https://elcuartoplayer.wordpress.com/wp-admin/widgets.php

  If you move them into Inactive Widgets, the content of the widgets will be saved. Then, try playing your audio file again. If it works without the widgets, add them back one at a time until you find the one conflicting. I can also test this for you, with your permission. Thanks very much!

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  karaveo · Member · Sep 12, 2013 at 2:43 am

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  Hi, I moved all the widgets to the “Inactive Widgets” section but the problem is still present.

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  eurello · Staff · Sep 12, 2013 at 7:00 pm

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  Hi there – hmm, I’m a bit stumped on this one. Let me ask our developers to take a look at it, and I’ll be back in touch.

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  karaveo · Member · Sep 14, 2013 at 8:42 pm

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  Hi, anything new?

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  eurello · Staff · Sep 16, 2013 at 10:04 pm

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  Hi there – It appears that this site you’re using the audio files from is redirecting the .mp3 URL to an HTML page so it’s not working. You might try finding the same .mp3s on another site, and linking to them from there. Or, you could download them and upload them directly to your blog, but for that, you’ll need the 10GB space upgrade:
  Space Upgrade

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  karaveo · Member · Sep 21, 2013 at 3:18 am

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  Thanks, i tried with alternative .mp3 links and the problem was solved.

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  eurello · Staff · Sep 22, 2013 at 4:14 pm

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  Hi there – Perfect! Let us know if you need anything else. :)