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Forums / the end

the end

  • Unknown's avatar
    blueboat52 · Member · Oct 20, 2020 at 8:21 am
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    I no longer use the blog sysirena.com but do not wish to lose the content.
    what do you suggest?

  • Unknown's avatar
    staff-mckluskey · Staff · Oct 20, 2020 at 12:04 pm
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    Hi there!

    You can keep that blog on a free plan with a free subdomain sysirenadotcom.wordpress.com. Downgrading will not affect your content, however, you’ll lose all premium options like custom CSS and premium themes so, you may want to prepare beforehand and make sure you’re using a free theme and there’s no custom code.

    Let me know if you have any more questions regarding that.

  • Unknown's avatar
    blueboat52 · Member · Oct 22, 2020 at 6:56 am
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    Do I need to do anything to make this change?

  • Unknown's avatar
    staff-mckluskey · Staff · Oct 22, 2020 at 7:35 am
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    Yes, you will want to make sure that the auto-renewal for the site and domain is disabled:

    https://wordpress.com/support/manage-purchases/#turn-off-automatic-renewal

    We can help with that but we would need you to reach out from the account that owns the site so you’d want to log out and log back in to the other account.

  • Unknown's avatar
    blueboat52 · Member · Oct 22, 2020 at 3:53 pm
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    The password I have for the site is not recognized. It has been quite a while since I posted anything. I went to the blog but could not enter. I only want to save the content but since I no longer blog I do not need the services. Is there another way in, preserving the necessary security.

  • Unknown's avatar
    supernovia · Staff · Oct 22, 2020 at 8:46 pm
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    Can you use these options to regain access?
    https://wordpress.com/support/account-recovery/#account-recovery-form

    You may be able to even just log out, and log back in using the email address that gets renewal reminders.

  • Unknown's avatar
    blueboat52 · Member · Oct 24, 2020 at 4:49 am
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    I want to change mny account to a free domain as I do not use the blog but want the content–I tried methods suggested but I am told I have no account.

    Please help

  • Unknown's avatar
    themagicrobot · Member · Oct 24, 2020 at 7:42 am
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    You’ll need to regain access to the correct account. You received a reply from a member of staff to your earlier thread: https://wordpress.com/forums/topic/the-end/

  • Unknown's avatar
    supernovia · Staff · Oct 24, 2020 at 8:56 pm
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    I’ve merged your new comment into the older request. Please be sure to reply to a thread, rather than creating a new one, if your issue is not yet resolved. That way the history of the problem will be in one place.

    Thanks!

  • The topic ‘the end’ is closed to new replies.

Tags

  • Account Recovery
  • downgrade
  • merged
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 8 replies
  • Last activity 5 years
  • Latest reply from blueboat52

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