The Facebook and Twitter share counters aren’t working.

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  hitchcockmaster · Member · May 27, 2019 at 9:32 am

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  The Facebook and Twitter share counters aren’t working and haven’t been for months. I know that it isn’t just me, because I have discussed the problem with other users. We think it is time that WordPress fixes this issue.

  The blog I need help with is: (visible only to logged in users)

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  lalysyork · Member · May 27, 2019 at 11:44 am

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  Hi there!
  It is not a WordPress issue.
  Twitter is the one that stopped showing share counts on its embeddable buttons, a few years ago. A month ago or so, I stopped seeing the Facebook counts too, so I guess Facebook made the same decision…
  Sorry :(

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  gemmacevans · Member · May 28, 2019 at 11:04 am

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  Hi hitchcockmaster,

  As @lalyyork mentioned, Twitter and Facebook made some changes on their end which have affected share counts.

  For Facebook, please try going to My Site > Tools > Marketing > Sharing Buttons and choose Official Buttons (under Button Style) instead.

  That may do the trick :)

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  lalysyork · Member · May 28, 2019 at 4:32 pm

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  Thank you @gemmacevans!

  Facebook Official Button does show the share counts :)

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  cinemaliterate · Member · May 28, 2019 at 8:16 pm

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  Yes, it does work. Thanks so much.

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  hitchcockmaster · Member · May 28, 2019 at 8:19 pm

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  I was able to fix the issue by switching to “official buttons.” Thanks so much for the help!

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  mita71 · Member · May 30, 2019 at 2:05 pm

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  Thanks so much for this! This has been driving me crazy! :-)

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  gemmacevans · Member · May 30, 2019 at 2:38 pm

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  Fantastic, thanks for letting us know that worked!