The first bit of text is missing from posts

  • Unknown's avatar

    When I publish a post, the first line of text behaves oddly. It shows up in Firefox and Chrome, but doesn’t show up on the main page in Safari on my phone, but DOES show up on the post’s individual URS in Safari. It doesn’t show up at all in Safari on my Macs. Any thoughts?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Wow! I s that ever strange. I wonder if it’s a drop cap issue re: the theme https://wordpress.com/theme/libretto

    The mobile ready theme is a default theme and a completely different theme that you do not need to enable, if your theme is listed as a responsive layout theme here https://theme.wordpress.com/themes/features/responsive-layout/

    The mobile default theme is provided for those who run older themes that aren’t the gold standard which is responsive layout.

    A responsive layout theme adapts to different screen sizes so that your website will work (and be optimized for) iPhones, iPads, Android and other mobile devices. When responsive width themes are viewed on mobiles sidebars appear below the posts in order to provide as much space as possible for reading.

    When we use a responsive theme we disable the mobile theme. Go to >Dashboard > Appearance > Mobile and disable the mobile theme

    http:/NAME_OF_BLOG.wordpress.com/wp-admin/themes.php?page=mobile-options

    * Replace NAME_OF_BLOG withe the actual name of your blog in that URL.

    You can read more in the support docs at https://en.support.wordpress.com/themes/mobile-themes/

    You can test your site at this link https://www.google.com/webmasters/tools/mobile-friendly/

    I will also type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar

    Thanks for taking a look. I’ve got the mobile theme disabled, as it’s a bit too basic for me. When I ENABLE the mobile theme, no problem with the first line of text vanishing. Still, the mobile theme isn’t what I want, so it’s not really a fix. Thank you again for the attention and the request for further help.

  • Unknown's avatar

    Hi creigp,

    I see what you mean, the top line of styled text is missing. I looked into this and it’s a known bug with the Libretto theme — our theme developers are currently working on a fix.

  • Unknown's avatar

    Thank you for the eyeballs and for confirming I’m not crazy. I look forward to a fix, but know how these things go, and will be patient.

  • Unknown's avatar

    You’re definitely not crazy :) We’re working on it at the moment but I’m afraid I can’t give you an exact timescale for when a fix will be ready. It’s work in progress though.

  • Hello creigp!

    We’ve tracked down the cause of this odd problem, and have deployed a fix – the first line of text should now be displaying as expected in Safari.

    Thanks for letting us know about this! Please let us know if you have any questions, or if you run into further issues!

  • Unknown's avatar

    Hey, this is great news. Thank you for the hard work and the good information. I appreciate it and I appreciate you. Hi-5!

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