The followers of my private blog are not being emailed new blog notifications

  • Unknown's avatar

    Hi there,
    My private blog does not email my followers a notification when I publish a new post.
    Please advise.
    Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Could you please let me know the usernames or email addresses for the users who haven’t received notifications, so I can check on this for you?

    If you post a properly formatted email address here, it will be hidden from public view but I will be able to see it.

  • Unknown's avatar

    Thanks jackiedana.
    louini1 and bazpragt are two examples of usernames who are following the blog. (Can you tell me if there is place in the dashboard where I can see the email address of my followers?)

  • Unknown's avatar

    One of my blog’s email subscribers has also let me know that they have stopped receiving notifications when I publish a new post. Address is (email visible only to moderators and staff) Thank you

    The blog I need help with is terryfreemarkwatercolors.com

  • Unknown's avatar

    @louini you can see all your subscribers here:
    http://wordpress.com/my-stats/?blog_subscribers

    Both of the followers you listed have the following notification settings:

    You get no post and no comment emails for this blog

    This can be modified on the user’s account at at http://wordpress.com/following/edit/

    @terryfreemark, I see your subscriber’s email address listed as an email follower. If they no longer receive emails from your blog, they might want to try checking their spam folders. If that doesn’t work, let me know and I can remove their subscription, and they can try subscribing again.

  • Unknown's avatar

    Thank you so much for your response. I will contact my subscriber and will get back to you.

  • Unknown's avatar

    You’re very welcome!

  • Unknown's avatar

    @jackiedana, the email I receive from WordPress each time a user follows my blog states, ie. “gerri2015 just started following you at http://disneysquad15.wordpress.com. They will receive an email every time you publish a post. Congratulations.” Is that not the case by default? Does the setting you indicated need to be updated for each follower?
    Also, with regard to the list of users you pointed me to, is there a way to see their email address from this location? I can only see the user name, and when I click on it, it just takes me to the Gravatar thing, which has no more info.
    Thanks so much for your assistance. I am sure these questions are infuriating!
    louini

  • Unknown's avatar

    jackiedana,

    This is the response I received from my email subscriber who stopped receiving my blog post notifications by email. I am including this in the hopes that it may make sense to you:

    We don’t have spam or junk folders. I
    searched your name and blog in all the email boxes which shows ALL of your other blog posts. They just stop at 12/28.
    After I commented on your last piece, there was something to click to
    be added to comments. I hadn’t done that before. Got the email to
    confirm, etc. Maybe that will make a difference. We’ll see. I
    thought filling out the line (again) to follow your blog would do the
    trick. But then you said nothing new was shown on your end.

    Thanks, in advance.

  • Unknown's avatar

    @terryfreemark, you might direct your subscriber to https://subscribe.wordpress.com/ to review their status, and again, if things aren’t working, they can unsubscribe there and then resubscribe on your blog and that should sort things out.

  • Unknown's avatar

    Thanks. I’ve sent them this information. I’ll let you know how it works out.

  • Unknown's avatar

    Hi. Just wanted to get back to you to let you know that my subscriber did unsubscribe and then resubscribed, and it all worked out. Thanks so much for your assistance. I heart WordPress :)

  • Unknown's avatar

    That’s great. I’m glad it’s all sorted out. :)

    Have a great week!

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