The function of import is not working.
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Hey, um…I import the file of wordpress export file a long time ago. The page just keep showing
‘Processing…We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.’
can anyone please help to fix this and import my file ?
The blog I need help with is: (visible only to logged in users)
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@chelseams
Note that you do not need to wait for others to tag threads for Staff help for you. Sometimes the importer gets stuck and yo wait for24 hours and experience results, you can type modlook into the sidebar tags on this thread for Staff help and they will reset the importer for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. -
Edit: due to broken keyboard
Sometimes the importer gets stuck and if you wait for 24 hours and experience no results, …
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Hi Chelsea,
The importer on your site got stuck — sorry about that! I just reset it for you so you can try that import again. If you have any more trouble with it, please let me know. :)
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