The 'Like' button has disappeared!
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I can’t find the option to ‘like’ any post from my account on any other blog.
I have tried refreshing the webpages and browser but it just doesn’t appear! Help?The blog I need help with is: (visible only to logged in users)
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The like button appears at the bottom of every post. Example http://randomlyabstract.wordpress.com/2014/10/02/first-birthday/
The WordPress.com like button, like every other in-house use only like button (example: Facebook) can only be used by those who have registered WordPress.com/Garvatar username accounts when they are logged in to WordPress.com.
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I have tried refreshing the webpages and browser but it just doesn’t appear!
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what any error reports you receive state.
(d) Exactly what the URLs of any WordPress.COM hosted blogs that you cannot click the like button on when you are logged into WordPress.COM. -
Thank you so much for your detailed response. I tried following the steps you’ve mentioned above, but the problem persists.
I am using Mozilla Firefox (it is listed at browsehappy.com) on a PC right now. It’s an updated version plus I’ve cleared the caches. But I can still not find the ‘like’ button on any blog. It shows ‘loading’ at the page’s bottom but never does.However, when I logged in from a tablet using Google Chrome, it worked fine. So maybe the problem is only with the browser? Is there some other way of solving this issue if I want to stay with Firefox?
Please let me know! Thanks!
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I’m sorry but I cannot help with that. I’ll tag this thread for Staff assistance. Another Volunteer may answer prior to Staff but I tagged the thread so it will not fall through the cracks and escape attention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi @randomlyabstract,
I know Timethief already mentioned this, but can you be sure that you have third-party cookies enabled? In Firefox, this setting can be found under Preferences -> Privacy.
The Like button is loading correctly for me in the latest version of Firefox, so I’m thinking this is most likely the result of a setting within your specific browser.
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Yes, I just rechecked. Third-party cookies are enabled and set to ‘accept always’. It still doesn’t load.
It was working just fine until last month…
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Hi there,
Do you have any add-ons or extensions installed in Firefox? Sometimes a browser extension can block things like the “Like” button from loading.
Please follow the Firefox guide to disable add-ons to temporarily disable any add-ons in your browser. Then, see if the “Like” button loads for you. If it does, you can enable your add-ons one by one until you find the one that’s blocking the “Like” button.
Please let me know how that goes!
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I can’t find the option to ‘like’ any post from my account on any other blog
Likes are only available in single post view. You won’t see it on front pages. Also, not all users have “likes” enabled in their site’s sharing settings. If they haven’t enabled it, you won’t see the Like button on single post view either.
I am using Mozilla Firefox (it is listed at browsehappy.com) on a PC right now. It’s an updated version plus I’ve cleared the caches. But I can still not find the ‘like’ button on any blog. It shows ‘loading’ at the page’s bottom but never does
Are there specific sites you are having trouble with? A link to those would certainly help.
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I’ve been using WordPress for more than four years now. There was no issue with the ‘like button’ until last month.
I know likes are available mostly in single post view. But it doesn’t load anywhere.
There ain’t any specific site that I’m having problems with. I can’t like any post on any WordPress site (except if I see it on my reader). -
Thanks for checking those add-ons. Next up, can you please check to make sure Javascript is enabled? You can check that here: http://supportdetails.com/
If Javascript is enabled and it’s still not loading, can you please also check to see if you have antivirus or firewall software installed on your computer that might be interfering?
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Javascript is enabled.
Yes, I have Avira anti-virus running on my computer but it hasn’t interfered with this ever before. What else can be done? (Also, thank you so much for your help and support!) -
If you turn off Avira temporarily does that make a difference for you? I just want to make sure Avira isn’t the cause before moving on to other possible causes. (It’s always possible an update or change with antivirus/firewall software could cause this kind of issue, since sometimes those programs block certain scripts from running in your browser.)
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IT WORKED! THE LIKE BUTTON LOADS NOW!
(I believe the issue was with the add-ons, disabling which, took effect eventually…)
Thank you very much for your help, awesome people. :)
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