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  emc0960 · Member · Apr 8, 2020 at 8:13 am

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  The link you followed has expired. Please try again.

  This message always shows everytime i made some changes in my account. i cant upload new media, cant change password, cant modify the pages.

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  staff-zinnia · Staff · Apr 8, 2020 at 3:52 pm

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  Hi –

  Which site are you working on? Please share the URL so we can take a closer look.

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  emc0960 · Member · Apr 9, 2020 at 7:35 am

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  i am working in our company website. please kindly check

  emcqtr.com

  thank you.

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  staff-mckluskey · Staff · Apr 9, 2020 at 7:37 am

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  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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  emc0960 · Member · Apr 9, 2020 at 10:17 am

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  Thank you.