The new editor is not working on my site

  • Unknown's avatar
    eightfeettall · Member ·

    When I try to type anything inside the new editor I can do so. But I don’t have access to controls to publish the post, use tags, categories etc.

    Here is a screenshot of how it looks:
    https://prnt.sc/u8t43u

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hello again, thanks for your patience and for sharing a screenshot.

    WPcom is in the process of retiring the Classic Editor in the MySite dashboard for the entire WPcom platform. You can read more about the change in these blog posts:

    Say Hello to the WordPress Block Editor

    The Classic Editing Experience is Moving, Not Leaving

    Have you received the email indicating that your sites have been switched to the Block Editor at MySite? Have you logged out of WordPress.com since receiving that email? If you continue to see what you have in your screenshot, please try logging out of WPcom, clearing your browser’s cache and cookies (which will also log you out of every other site you may be logged in to) and then logging back in.

    If that doesn’t clear up this issue, please let us know which browser and OS you are using.

  • Unknown's avatar
    eightfeettall · Member ·

    //please try logging out of WPcom, clearing your browser’s cache and cookies (which will also log you out of every other site you may be logged in to) and then logging back in.//

    Done and still the issue is there.

    I am using Google Chrome. Windows 10.

  • Unknown's avatar
    eightfeettall · Member ·

    Okay, I got it solved, alhamdulillah.

    Looks like I was given a choice to use the new editor or the old one. But that option was obliterated in a microsecond before I could take any action and the screen I shared in the screenshot appeared.

    I tried a different browser and the same option showed up BUT stayed there until I made my choice. And the text editor started to behave as it should.

    And then I went over to Chrome, my usual browser, and refreshed and now the text editor is working here as well.

  • Unknown's avatar
    justjennifer · Member ·

    That’s very good news. I’m not sure what happened on your site specifically, but if your MySites Editor is still the Classic Editor, that will change to the Block Editor at some point. WPcom will send you an email to let you know when your sites have been switched.

    If you wish to continue using Classic at that point, your choices will be the Classic Block in the MySite Block Editor, which emulates the previous Classic Editor, as described here: https://wordpress.com/support/wordpress-editor/blocks/classic-block/ or if you prefer not to use the Classic Block there, the original WP Classic Editor https://wordpress.com/support/editors/#classic-editor is available via the WP Admin dashboard of your site at yoursite.wordpress.com./wp-admin/post-new.php

    However, I do recommend the Block Editor. It is easier to use than most people believe and has been greatly improved over the last couple of years. We have a tutorial to get you started at https://wordpress.com/support/wordpress-editor/

    Best wishes

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