The new interface is horrible

  • Unknown's avatar

    Before somebody decided to “improve” the system, finding, managing and posting to one’s blogs was easy on this system – trivial, in fact, as it should be. No more, because the dashboard isn’t always the dashboard, as crazy as that is. I log in, click on the daskboard, and find myself facing this useless thing with the name of my blog, a checkbox next to it, but no link to the widgets page or anything else, aside from the usual stack of links along the left side of the screen. I have to bounce from link to link for almost ten minutes just to find where the real dashboard has been hidden. The new interface is an absolute masterpiece of bad design, and a real bite out of the day of the users. A functional system has been turned into a dysfunctional system, and the only purpose I can see for this is that of creating busywork for the programmers. This is a cliche for a very good reason: If it isn’t broken, don’t fix it. I’m sure that the usual array of contrarian trolls and butt kissing sycophants will be in here to tell you otherwise, but from a user who has an established history of being direct and honest, you’re getting the word that you’ve turned your system into something that is a nightmare to use. You need to fix that, right now, even if that means taking all of the work you just had your staff do and throwing it out.

    Remember that the few people you hear from, complaining about changes like this, often speak for a far larger, silent majority that doesn’t want to walk into the hornet’s nest that a forum like this one will tend to be, the moment the fanboys hear somebody dare to say that all is not well with their favorite system. This silent majority won’t complain. They’ll simply pack up and move to Tumblr, and if enough people do that, your company is done. The usual response to a grossly user unfriendly system will be to suffer through it at first, if one is invested in a blog hosted on it, but eventually to say “scr** it, I’m not being paid to put up with this” and walk off – and to not be open to coming back. So I’d strongly suggest that you act, soon, and consider firing whoever came up with the disaster that was that design change.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I’m not completely sold on the new interface yet. I’ve got a few clients that are likely not going to like it as they are very much creatures of habit, and with everything now collapsed all the time, they are actually going to have to remember the section of the dashboard where it is rather than just scan down and then click on the item in an open section.

    I could be wrong, and they might not have problems with it, so I’ll reserve judgement. For myself, I’ve been using wordpress long enough that I know where things are with my eyes closed, but not all do.

    For me personally, it is a meh.

  • Unknown's avatar

    @helpwithmathematics:

    In my opinion, WP has a mania for changing things all the time. And they always try to convince us that every new idea they have is the most brilliant one ever. (Till they come up with a different one.)

    I don’t like the new dashboard sidebar either:
    • Direct clicking is faster than hovering then clicking.
    • Personally I prefer seeing all the tabs (even though like TSP I remember where everything is). For inexperienced users it’s definitely easier.
    • To me the combination of flyouts with no flyout for the section you’re in is both inconvenient and illogical: after I’ve clicked, say, Appearance>Widgets to add or edit a widget, my next move will much more likely be Posts or Media or whatever rather than something else in the Appearance section, so I don’t see why I should be seeing all the Appearance tabs in particular and not all the other tabs.
    • The least used tabs should be at the bottom, but intentions are sometimes hard to hide: WP saw fit to put Store above everything else…

    But:
    • Neither you nor I can claim we represent a “silent majority”: neither you nor I know how many users like the new interface and how many don’t, precisely because the majority is silent.
    • Whenever a change is made, some people complain (because the change upsets their habits, as TSP said), then they get used to the change.
    • “Horrible”, “disaster” and the like are gross exaggerations: they made a small change in the interface, they didn’t ruin your life.
    • WP is a free service: you can’t demand anything when you’re not a paying customer, and certainly not in the tone you used.

    PS “The usual array of contrarian trolls and butt kissing sycophants”? Here? You were probably thinking of some other forum and got confused.

  • Unknown's avatar

    “WP is a free service: you can’t demand anything when you’re not a paying customer, and certainly not in the tone you used.”

    I can use any tone I please, and the “free service” non sequitir has been rebutted many, many times before. We’re not going to have another go around on that non-point. How much does WP pay us for our content?

    “PS “The usual array of contrarian trolls and butt kissing sycophants”? Here? You were probably thinking of some other forum and got confused.”

    I’ve encountered them before, and I’m not guessing about that one. I rather suspect that I’m encountering one, at the moment. More manipulative than loud, but the same sort of person, really.

    “”Horrible”, “disaster” and the like are gross exaggerations: they made a small change in the interface, they didn’t ruin your life.”

    Case in point; I never said that they had. Nobody seeking an honest discussion sets up a straw man like that.

    “Neither you nor I can claim we represent a “silent majority”: neither you nor I know how many users like the new interface and how many don’t, precisely because the majority is silent.”

    There is such a thing as common sense. Most people don’t enjoy suffering, and the new interface is, as I said, a nightmare to navigate. A point that you are now trying to talk past.

    I think we’re done, here.

  • Unknown's avatar

    I think we’re done, here.

    I concur that your are done. Anyone who takes up standing on a soapbox and berating Volunteers for changes made by Staff and name calling is finished before he starts.
    https://en.forums.wordpress.com/topic/wordpresscom-forums-code-of-conduct?replies=1

  • Unknown's avatar

    @helpwithmathematics

    The site linked to your name has only one post from July 2010. I suspect many people would not understand why you would be concerned about changes to the dashboard interface, given your small involvement with this platform.

    If, as you said:

    I think we’re done, here.

    I do agree: Then all is good.

    Please note that I (as a volunteer moderator) I certainly agree with Panos:
    https://en.forums.wordpress.com/topic/the-new-interface-is-horrible?replies=5#post-757745

    PS “The usual array of contrarian trolls and butt kissing sycophants”? Here? You were probably thinking of some other forum and got confused.

    I’ll close this thread with a quote from Mr. Shakespeare:
    Come, gentlemen, I hope we shall drink down all unkindness.

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