The News Spy – Crypto mining bug

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  doctoranderson123 · Member · Feb 25, 2021 at 3:29 pm

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  Hi there – We have an apparent bug where The News Spy or Crypto Superstar appears at various places on our site. We’re trying to get it removed.

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  staff-doublebassd · Staff · Feb 25, 2021 at 5:06 pm

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  Hi there,

  What is the URL of the site where you are seeing this bug? I only see https://saltlakepromenades.wordpress.com/ under the account you are contacting us from.

  Let us know, thanks!

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  doctoranderson123 · Member · Feb 25, 2021 at 5:07 pm

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  Oh sorry, I’m an administrator on buildingsaltlake.com, as well.

  Home

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  helper-heroponriki · Member · Feb 25, 2021 at 6:15 pm

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  Thanks for the additional information! It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted at Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  You should reach out to Bluehost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue. You can reach their support here:

  https://www.bluehost.com/contact

  I hope that helps!