"The owner of that API Key is not on the access list for this blog."

• 

  markusdan · Member · May 16, 2011 at 3:48 pm

  • Copy link
  • Add topic to favorites

  as contacting support is “temporarly not possible” here my question:

  I once added a wp-stats to one ov my WP-blogs, forget the old API and now want to add stats to this same blog with a different API.

  Error from last API Key attempt:

  The owner of that API Key (markusdan) is not on the access list for this blog (14685104). Stats was installed using a different API key. The owner of the original key can add users to the access list, or you can contact WordPress.com support.

  ———–

  What can/should I do?

  thanks

  The blog I need help with is: (visible only to logged in users)

• 

  auxclass · Member · May 16, 2011 at 4:49 pm

  • Copy link

  The contact form should be back up this morning and improved to give you better help.

  In the mean time I have flagged this thread for staff attention.

• 

  markusdan · Member · May 16, 2011 at 4:52 pm

  • Copy link

  thanks!

• 

  auxclass · Member · May 16, 2011 at 4:56 pm

  • Copy link

  You be welcome & good luck

• 

  staff-blorbo · Staff · May 16, 2011 at 8:16 pm

  • Copy link

  Please try using Jetpack instead: http://jetpack.me/

  The Stats module is basically an update to the stand-along WordPress.com Stats plugin and should fix your problem.