The page can’t be found.
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I have two WP websites I am working on for clients and both of them are presenting the same issues. I can only access the Dashboard a Plugins sections. Everything else gives me an error (below)
The page can’t be found.It looks like nothing was found at this location.
I have tried almost everything and I do not know why this is happening. can someone please assist me?
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Hello,
Thanks for reaching out and I’m sorry to hear about the issues you’re experiencing with your client’s site. It seems like your site is using the self-hosted version of WordPress, and is being hosted through a different provider. At Automattic, we have certain limitations in assisting with sites that aren’t hosted on our WordPress.com managed hosting, simply because we don’t have direct access to investigate issues on these sites.
Our WordPress.com managed hosting (https://wordpress.com/hosting/) offers a range of benefits, including direct support from our team, simplified site management, and security features, among others.
Of course, if you’re interested in moving your sites, we also offer an easy-to-use migration plugin which could make the transition smoother. I’ll share more on that option below.
Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a seHowever, we do understand you’re facing an immediate issue and may need quick assistance. In this regard, you may wish to reach out to the Community Support forums for the open-source version of WordPress. There’s a large user community there including the version that your host uses. They may be more equipped to help you.
https://wordpress.org/support/forum/how-to-and-troubleshooting/
Again, I’m sorry we aren’t able to assist directly, but I hope these resources may prove helpful. Please let us know if you have more questions or need further clarification.
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Thank you @staff-totoro for your reply. The sites I am working on are not linked to this one. They are hosted domains. I have upped the memory, checked config files as well as reset the htaccess files and I am still experiencing the same thing.
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Hi there! 👋🏼
Thank you @staff-totoro for your reply. The sites I am working on are not linked to this one. They are hosted domains. I have upped the memory, checked config files as well as reset the htaccess files and I am still experiencing the same thing.
Thank you for confirming!
In this case, you should consider starting a thread in WordPress.org community forums, as suggested earlier:
⭐️ https://wordpress.org/support/forums ⭐️
We can’t provide help for self-hosted WordPress sites at WordPress.com.
You can learn more about the difference between a self-hosted WordPress site (WordPress.org) and a WordPress site hosted on WordPress.com here:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is hoI hope this helps!
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