the page does not open

  • Unknown's avatar
    biurolargopogrzebypl · Member ·

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    none of these steps resolved the issue, the status is ACTIVE so can I contact your support team directly for further assistance.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It looks like you added two domain connections to your WordPress.com site, largopogrzeby.pl and pogrzebylargo.pl, but neither of them is pointed to WordPress.com nameservers or IP addresses. If you own both of these domains, you’ll want to add the WordPress.com nameservers so that they point to your WordPress.com site.

    The WordPress.com nameservers are:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    Please contact your domain registrar (where the domains pogrzebylargo.pl and largopogrzeby.pl are registered) and ask them to do this for you or you can do it yourself from the domain registrar’s website. The domain registrar is the company where you registered the domain.

    It may take up to 72 hours for the nameserver change to take effect after they have been updated.

    Note that if you have email services with the domain, you will need to copy the DNS records for the email services to WordPress.com as well. You can also contact your email service provider to send you the required DNS records and we can help you add those to your domain here on WordPress.com.

    If you don’t own either of these domains, you’ll need to register them first. Your WordPress.com Starter plan comes with a free domain credit for the first year, which you can use to register a new domain.

    However, we don’t support registering .pl domains on WordPress.com. If you are interested in using a .pl domain, please register it with another provider and follow the instructions here to connect the domain to your site.

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