The page when I click on a template is not appearing it’s blank

  • Unknown's avatar
    louiskingj83 · Member ·

    How do I get the templates to pop up. When I click on the template on elementor it’s just a blank page with nothing. I check Wi-Fi connection but nothing helps. I refresh the page and it only shows the side bar and nothing else. Am I doing something wrong or is it WordPress

    Correct account: Unknown

  • supernovia · Staff ·

    Hey there, these forums are primarily for the free sites hosted by WordPress.com, and they don’t include elementor, so this is a bit out of our wheelhouse.

    Can you reach out to Elementor support?
    https://elementor.com/support/

    Going forward, if you have a paid account with us and want direct support, be sure to log in with the account that has upgrades.

    If you use other hosting, there is another forum for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions about our services!

  • The topic ‘The page when I click on a template is not appearing it’s blank’ is closed to new replies.