The person managing the WP site passed away

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  parisfoston · Member · Feb 26, 2020 at 7:03 pm

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  What steps do I need to take to recover the account and domain? The company would like for me to update their website without losing their domain and paying to have it redesigned. The confirmation email is not sent to anyone in the company. Ty for your time & help

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  themagicrobot · Member · Feb 26, 2020 at 7:35 pm

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  What is the address of the site in question? Is it hosted here at WordPress.com?

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  parisfoston · Member · Feb 26, 2020 at 7:38 pm

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  Ellisonstowing.com and I believe so, not sure

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  themagicrobot · Member · Feb 26, 2020 at 7:49 pm

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  That site isn’t hosted here at WordPress.com. You’ll need to approach your host for advice.

  Domain Name: ELLISONSTOWING.COM
  Registrar: Register.com, Inc.
  Name Server: NS1.OXBOWCREATIONS.COM
  Name Server: NS2.OXBOWCREATIONS.COM

  The correct forum for sites using the WordPress.org installation is:
  https://wordpress.org/support/forums/

  WordPress.com vs. WordPress.org

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  parisfoston · Member · Feb 26, 2020 at 10:59 pm

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  Thanks! That helps a lot!