The pinterest sharing button doesn't work

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  stephanieharari · Member · Jan 19, 2014 at 12:29 pm

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  hi, The pinterest sharing button on my web site http://www.stephanieharari.com doesn’t work : theme suburbia
  It does work on my other website http://www.annastephanie.com. So there seems to be a particular problem with suburbia.
  thanks for your help

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Jan 19, 2014 at 7:08 pm

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  Hi there –

  It worked for me. You mean the sharing buttons at the bottom of each individual post, correct? You also have a Pinterest icon in your footer, but that’s not a share button; it’s just a link to your profile.

  When I click the Pinterest share button in one of your posts, all the images in the post open up on a Pinterest screen, where I can pick which to pin. What happens when you click one? Can you please make a screenshot of what you’re seeing? Here are instructions for how to make a screenshot: http://en.support.wordpress.com/make-a-screenshot/

  You can upload it to your blog’s Media Library and I can look at it there.

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  stephanieharari · Member · Jan 20, 2014 at 12:46 pm

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  thanks you for your answer.
  I do not know what exactly is the problem.
  This morning I tried at new and it did not work.
  Know it is working !
  I come up with this problem once and a while. Next time if it happens I will send you a screenshot.
  thanks

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  eurello · Staff · Jan 20, 2014 at 5:43 pm

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  Hi there – Perfect, a screenshot would be great, and also next time it doesn’t work for you, try the same thing immediately in an alternate browser, such as Firefox. If it works there, that’d let us know if it’s a browser-related issue. :)

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  stephanieharari · Member · Jan 27, 2014 at 11:34 am

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  hi eurello,
  the pinterest problem has appeared again with a new post I made yesterday. I took a screen shot and uploaded it to my media library, on the blog http://www.stephanieharari.com
  thanks for your feedback

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  eurello · Staff · Jan 27, 2014 at 6:33 pm

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  Ah. So, it’s going to Pinterest, it’s just not loading your pins. This seems like a browser-related issue to me. Do you use any extensions or add-ons with Chrome? Can you please try disabling them all and then see if the pins load?

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  stephanieharari · Member · Feb 2, 2014 at 1:11 pm

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  hi eurello,
  I took my pinterest extension off of chrome and it still does not work.
  when I press on the pinterset sharing button on my website it goes to this same page i showed you and no pins come up !
  please let me know what to do next.
  thanks

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  eurello · Staff · Feb 3, 2014 at 5:18 pm

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  Hi there,

  Can you please try disabling all add-ons and extensions you’re using with Chrome, not just the Pinterest one, and then try this again? Let me know if the same thing happens.

  Can you please also load your blog in Firefox, and test to see if the same thing happens there?

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  stephanieharari · Member · Feb 5, 2014 at 2:22 pm

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  hi, I disabled all the extensions and it started working. Thank-you !

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  eurello · Staff · Feb 5, 2014 at 4:01 pm

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  Awesome! You’re very welcome, let me know if you need anything else. :)