The Pop up Cookie Notice

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  suedreamwalker · Member · May 30, 2018 at 8:11 am

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  The Pop up Cookie Notice is not disappearing when clicked upon as it should and is annoying. It is only happening recently, Can you fix this problem, if not I will have to remove the widget which is not complying with the law.
  Many thanks in advance for your attention to this matter. Sue

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · May 30, 2018 at 1:34 pm

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  Hi there,

  We show a cookie notice on all free sites by default. If you then add the widget as well, the site sees that as two banners being added to the site at once, and that causes the problem you’re seeing.

  We are already working on fixing this bug, but for now if you remove the widget the default banner will still display on your site. Unlike the widget it just cannot be customized.

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  suedreamwalker · Member · May 30, 2018 at 1:37 pm

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  Thank you, that now explains the problem, so I will remove the widget. Thank you VERY much for this explanation and for taking time to reply.
  Sue :-)

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  fstat · Staff · May 30, 2018 at 2:12 pm

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  Hi Sue,

  You’re welcome and let us know if you need any additional help :)