the problem

  • Unknown's avatar

    I see the problem with my site. I purchased a plan at the end of march. My account was hacked by a previous employee who attempted to take my entire site and deleted my domain. I just do not have the money to pay for another plan. I am only three months into the first one. Is there anyway I can register another domain and continue using WordPress. I love the platform. I am a full time student and really need this to get my business off the ground and would appreciate this so much if you could do it. I have reset all passwords on my account and restored my account. Thank you again for your time. I hope to hear from you soon.
    stella

  • Hi Stella,

    I have restored the Premium plan back to your account so you can keep using until next year :)

    As far as the domain goes, you have two options. Register a new one, or I can try and recover the one that got canceled (strategymaves.com).

    Please let me know if you want to keep the old domain so that I start the recovery process.

  • Hi Stella,

    I see you’ve also opened an email support ticket with us, so I’ll reply to you there.

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