The purchase has now been disabled. What should I do?

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  yanghu123 · Member · Dec 16, 2022 at 1:34 pm

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  I have sent more than three emails to the engineer with no response.

  I just want to know how can I solve this problem?

  The blog I need help with is: (visible only to logged in users)

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  yanghu123 · Member · Dec 16, 2022 at 1:42 pm

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  “Purchases are currently disabled. Please contact us to re-enable purchases.“

  I’ll be here waiting for a reply, I haven’t gotten a single reply to the emails I’ve sent.

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  helper-heroponriki · Member · Dec 16, 2022 at 4:03 pm

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  Please do not create duplicate threads or add your request to other’s threads. I’ve removed your other posts and will reply to you here.

  Our Billing Support team handles inquiries about this. You can contact them for assistance by clicking the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.

  We cannot help with this in the public support forums, so please reach out using one of the two methods above and be patient and wait for someone to respond. You won’t get an immediate response, and submitting more than one request won’t get your request seen more quickly.

  Thanks.