The response is not a valid JSON response

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  shubhadajadhav · Member · Aug 28, 2021 at 5:09 am

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  Please help me to solve this error. I am not able to update my widget area also I am not able to update in the theme editor.

  I don’t have a site with WordPress.com yet

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  georgeappiah · Member · Aug 28, 2021 at 5:35 am

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  I don’t have a site with WordPress.com yet
  

  Then you should go to WordPress.org for help. That’s the site for the WordPress software.

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  WordPress.com is a WordPress hosting company, and can only support their own customers.

  Good luck!

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  aisajib · Member · Aug 29, 2021 at 8:57 am

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  Hi there!

  It sounds like you may be referring to a WordPress.org site that’s hosted elsewhere. On this forum, we can primarily offer support for WordPress.com sites.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

  If you aren’t sure, let us know the address of your site and we can look it up.

  Generally speaking, you may want to try working on your site from a different browser or try clearing your browser cache. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  If that doesn’t help, try deactivating your plugins and switching to a default theme like Twenty Twenty-one and see if that helps. If it does, your issue may be coming from a theme or a plugin on your site. And you’d want to reach out to that theme/plugin support for help.

  Alternatively, for general help with WordPress.org sites, you can post on the WordPress.org support forum here: https://wordpress.org/support/forums