the search followers function hasn't been working
-
the search followers function/tab under my email followers doesn’t work. It does a google or complete wordpress site search, not just searching my followers. I also have several people who have sent me screenshots of them being signed up, but they are not listed in my email followers. Please help.
The blog I need help with is: (visible only to logged in users)
-
Hi there,
the search followers function/tab under my email followers doesn’t work. It does a google or complete wordpress site search, not just searching my followers.
I just did a search of your followers on you Email follower page and I was able to find your follower. I did not get a Google or WordPress.com site search. Can you try one more time? I conducted my search here:
I also have several people who have sent me screenshots of them being signed up, but they are not listed in my email followers. Please help.
Can you show me these screenshots? Please upload it to your Media > Library page and I’d be happy to take a look!
Cheers!
-
Hi Grace,
I added the screenshot to the media library. My searched worked from your link, but when I pulled up same page from my stats on my own, it doesn’t work. Please help.
-
Hi there,
I was able to reproduce the issue with searching en.search.wordpress.com instead of searching just your followers. I have reported this back to our team for review.
As a workaround please search for your email followers going to the link I provided you or going to Dashboard > My Stats > Email-only Followers.
As for the screenshot- thank you! But, I wasn’t able to see exactly which email follower it was. Can you please provide me the email they used to follow your blog? Only I will be able to see the email and it will be removed for all viewers of this thread.
Thank you!
-
Thanks so much for this. The email address is (email visible only to moderators and staff)
I’ve had other reports, but thought the followers were the ones having issues until today, so I didn’t keep list – only have that one email -
Hi there,
I see that email has been confirmed and is showing up as an email follower. Please go here and you will be able to find it:
- The topic ‘the search followers function hasn't been working’ is closed to new replies.