The 'search' window

• 

  hideaheart · Member · Oct 3, 2012 at 6:23 pm

  • Copy link
  • Add topic to favorites

  The search window for a previous post is suddenly obscured by the custom header on the HAH blog. This is a very recent issue. Please tell me how to fix it. Thank you.
  Blog url: http://hideaheart.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Oct 3, 2012 at 8:58 pm

  • Copy link

  http://hideaheart.wordpress.com/ seems to be fine now. Were you able to resolve the issue?

• 

  hideaheart · Member · Oct 3, 2012 at 9:42 pm

  • Copy link

  No I have not been able to resolve the issue. The left hand side of the ‘search’ window for finding formerly published posts is partially obscured by the custom header. I have NO idea what to do to fix it.

• 

  staff-blorbo · Staff · Oct 3, 2012 at 9:55 pm

  • Copy link

  Here’s what I see in Firefox 15.0.1: http://cl.ly/image/3o1q2y1X1V0P

  Would you please try clearing your browser’s cache?

  Solve Common Browser Issues

• 

  hideaheart · Member · Oct 3, 2012 at 10:45 pm

  • Copy link

  Cache cleared. I will put a screen shot in a temporary post for you to see what I see.

• 

  staff-blorbo · Staff · Oct 3, 2012 at 10:46 pm

  • Copy link

  Thanks, please let me know when it’s ready.

• 

  hideaheart · Member · Oct 3, 2012 at 10:53 pm

  • Copy link

  Ready now.

• 

  staff-blorbo · Staff · Oct 3, 2012 at 10:57 pm

  • Copy link

  Ok, that is very odd. Would you please try temporarily disabling all of your browser add-ons?

  Also, try going to View -> Zoom -> Reset in your browser’s menus.

• 

  hideaheart · Member · Oct 3, 2012 at 10:58 pm

  • Copy link

  I just checked on Chrome and all is well, so it has to do with the newest version of Mozilla Firefox.

• 

  staff-blorbo · Staff · Oct 3, 2012 at 11:03 pm

  • Copy link

  Which is very odd, since I’m using Firefox 15.0.1 too.

  Did you try resetting your zoom settings and disabling add-ons?

• 

  hideaheart · Member · Oct 3, 2012 at 11:04 pm

  • Copy link

  Yes to both questions.

• 

  staff-blorbo · Staff · Oct 3, 2012 at 11:08 pm

  • Copy link

  Hm, ok then.

  Which version of OS X are you running? I’m under 10.8.2 right now.

• 

  hideaheart · Member · Oct 3, 2012 at 11:09 pm

  • Copy link

  Identical.

• 

  staff-blorbo · Staff · Oct 3, 2012 at 11:13 pm

  • Copy link

  Hm, I’m afraid we’ll have to chalk this up to a random Firefox bug then.

  Sorry about that!

• 

  hideaheart · Member · Oct 3, 2012 at 11:18 pm

  • Copy link

  Thank you for trying. Do you have a suggestion how to go about for letting Firefox know?

• 

  staff-blorbo · Staff · Oct 3, 2012 at 11:21 pm

  • Copy link

  I’d recommend starting in their support forum: https://support.mozilla.org/en-US/kb/get-community-support