The server encountered an internal error or misconfiguration and was unable to complete your request

  • Unknown's avatar
    elphie1 · Member ·

    Hello, I have the Askimet plugin yet I have still been getting TONS of spam. So many spam comments, that my GoDaddy hosting has been overwhelmed by the back links. I know nothing about web design or html, so I don’t know what to do. This is the message I keep getting and I am unable to get to my dash so I can figure out how to delete comments. My website will only load every 10-11th refresh attempt. Once I access my account, I don’t know how to delete all the spam comments in bulk in an easy way. Please help! This is the message I have been getting.

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at (email visible only to moderators and staff) to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    We provide support only for wordpress.COM hosted sites and that site is not among them. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin.

    You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

  • The topic ‘The server encountered an internal error or misconfiguration and was unable to complete your request’ is closed to new replies.