The site has been hacked.

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  jamesleatongray · Member · Jan 31, 2022 at 2:31 pm

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  IThe site has been hacked, my site is offline. The last versions of the site are no longer ther and wordpress is now telliong me there are new users that I have never heard of. How can I actually contact the firm to et this put right?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-blorbo · Staff · Jan 31, 2022 at 7:00 pm

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  I don’t see anything wrong with the site you listed.

  What is the URL of the site with the problem?

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  jamesleatongray · Member · Jan 31, 2022 at 8:18 pm

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  The site is infected. http://www.privacypractice.co.uk According to AVG it is infected with HTML: Script-inf [Susp]

  I can’t access it from my WordPress account either. How do I get hold of the ability to reclaim the site and take off the new account users?
  Yours JLG

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  staff-sheva · Staff · Jan 31, 2022 at 10:20 pm

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  Hi @jamesleatongray,

  The privacypractice.co.uk site appears to be hosted with LCN.com: https://gwhois.org/privacypractice.co.uk+dns

  I’m afraid that we can’t help directly because your site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact your host for further support.

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  jamesleatongray · Member · Feb 1, 2022 at 11:55 am

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  Thanks. I didn’t do the original work, so I’ll contact them.
  Yours JLG