the site is down

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  rhondabrendstrup · Member · Feb 10, 2023 at 11:50 am

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  I need helt to acess wordpress to update plugins so the site can run again, but I cant enter with my login and code. can you hel me?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Feb 11, 2023 at 1:51 pm

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  Hi there! You’ve landed on the support forums for websites that are hosted here on WordPress.com; it looks like your site http://hestefotografen.dk/ is hosted with another platform if I understand correctly? If so, were you intending to post to the WordPress.org forums at this link just below?
  https://wordpress.org/support/forums/

  I’m unfortunately unable to check why your site is down, as it isn’t connected to our system here on WordPress.com.

  However if you would want us to have that sort of access, to provide daily backups, and our 24/7 support service (among other things), you could of course migrate over from your current host and use our Business plan! We have information about all that it offers here:
  https://en.support.wordpress.com/plan-features/business-plan/

  You can even migrate your site in on the Business plan, plugins and theme included – we have a guide for it here:
  https://wordpress.com/support/import/import-an-entire-wordpress-site/#import-from-self-hosted-word-press

  Of course, if you’d prefer not to migrate, our sibling plugin Jetpack provides downtime monitoring for free, and you can also purchase the Jetpack backup services too as part of the Jetpack Security package:
  https://jetpack.com/features/security/

  Let us know if you have any questions about them!