The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

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  savagecelery · Member · Apr 6, 2020 at 11:40 pm

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  I automatically updated my plugins and am reccieving the message ‘The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.’

  I have recieved no email because somehow it is set to a default ‘(email visible only to moderators and staff)’ instead of the email address of the account.

  What can I do?

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  staff-mckluskey · Staff · Apr 7, 2020 at 8:19 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.