The site is loaded without images or is not loaded at all.

  • Unknown's avatar
    singulibrium · Member ·

    Hello! For three months, periodically, I can no longer access the site https://singulibrium.wordpress.com/ or it loads without any image from the gallery, respectively without the background and header image. Exception is only when using Tor Browser 8.5.5. All other browsers – Yandex 19.10.0.1522, Opera 64.0.3417.61, Firefox 69.0.3, Chrome 77.0.3865.120 load with errors. Maybe, is a bug on web-server wordpress ISP? My location is East Europe, Moldova. Any suggestion? Thanks!

    PS Here is the issue screen recorder – https://youtu.be/bcYppwBA9bg

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Please try with all browser extensions or add-ons temporarily disabled.

    Did that make any difference?

  • Unknown's avatar
    singulibrium · Member ·

    Done. Even after clearing dns, cache and disabling browser extentions nothing change.

    Here is video recorder – https://youtu.be/PykFilkFPOo

  • supernovia · Staff ·

    Very odd — so you get nxdomain for singulibrium.wordpress.com but not for en.forums.wordpress.com ?

    Are you able to access any other WordPress sites when this is happening? Please try some of the ones listed at https://discover.wordpress.com for example.

    And, from a prompt if you type something like this:

    dig a singulibrium.wordpress.com

    vs the same command with another site hosted here, do you get the same thing?

    It could well be an ISP issue, but, hopefully those tests will tell a bit more.

  • Unknown's avatar
    singulibrium · Member ·

    Yes. It is strange indeed. Sometime all works just fine, but another time dont at all. First bug was with my blog, after malfunction begins with my stats site. Later I discovered that WordPress forum also need to refresh several times for access it. This is why I was asking about ISP. Or maybe problem is with my internet provider?

    Anyway, here is the test what you asked about – https://youtu.be/spsVmf1nbko

  • kokkieh · Staff ·

    This sounds like an ISP issue, yes. Are you able to check if using a different internet connection makes any difference? Or else, does it help if you use a VPN to access your site (you already mention it works on TOR)? Those are the easiest ways to confirm if the issue might be ISP or location-specific.

    Have you contacted your ISP yet to ask if they might be experiencing difficulty with connections to WordPress.com on their end?

    Aside: thank you for the videos, but it’s much more helpful to us if you can paste the test output here. We cannot copy-paste the info to an internal report from a video, and we can read through the pasted output here in seconds, where viewing your video takes several minutes to get exactly the same information.

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