The site won't process my upgrade purchase using paypal
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site won’t process upgrade purchase
The blog I need help with is: (visible only to logged in users)
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A space upgrade of 10 gb, to upload music. My pay pal account is active and working, I used it yesterday. The msg from site is two things 1. can’t utilise pay pal 2. site can’t determine which product I’m buying.
However I have made it as far as pay pal 3 times, with correct product in cart, and through the payment process until final stage when I get bounced back to the store.
cheers -
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Hi violetgoddess,
It looks like PayPal is rejecting your form of payment:
Inform the buyer that PayPal is unable to process the payment, and redisplay alternative payment methods with which the buyer can pay. You can also inform the buyer to contact PayPal Customer Service for further assistance at https://www.paypal.com/contactus.
You may wish to try a different credit card or check your PayPal balance, or you can contact PayPal directly for more assistance.
I hope this helps! Please let me know if you get it sorted out.
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Thanks so much! I will check the card details as I’ve just had a thought about possibly being out of date…duh!
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That purchase has gone through successfully, it was my fault after all!
Thanks for your help. I have another query, however. I am now trying to insert my chosen playlist into the media player, I have downloaded the music ok, but when i click on insert playlist it flips me onto a blank page with this message http://violetquanyin.wordpress.com/wp-admin/media-upload.php?type=image&tab=type&post_id=0and nothing gets moved into the player. This exists as only a title – Violet Sounds – on my sidebar. I have tried numerous times, what a I doing wrong?
thanks in advance! -
Hi there,
Glad you got your payment situation sorted out!
As to your music: if you are planning to host the files here, once you upload the music to your media library, you will need to add a shortcode or link to a post or page or a widget in your sidebar.
Please see the following documentation for instructions and your different options for audio, including how to create a playlist:
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Hi violetgoddess,
You’re very welcome! Please give it a try and let me know if you run into any further issues with your audio files.
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Help angel! I’ve being trying to embed my playlist into my widget sidebar and I keep getting this http://violetquanyin.wordpress.com/wp-admin/media-upload.php?tab=playlist&post_id=0
with a blank page underneath it
Can you help, sprinkler of happiness?
I’ve worked out how to embed in an actual post, individually, but really want the music on my About page, in the audio widget, is that possible?
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Hi violetgoddess,
You can use a playlist by adding the Music Player widget and then in that widget, click the link to choose the songs you’ve already uploaded that you want to appear.
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