the starter templates isnt working with me

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  mofahd77 · Member · Jul 30, 2022 at 7:40 am

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  each time i click on the starter templates from the wordpress to choose a theme it shows a ”This site can’t be reached” page

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Jul 30, 2022 at 1:01 pm

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  mofahd77 · Member · Jul 31, 2022 at 9:45 am

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  here it is cleargoaldd.com

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  aleone89 · Staff · Aug 1, 2022 at 12:54 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  It means we are unable to help with this site.

  I would recommend reaching out to GoDaddy support here https://www.godaddy.com/en-uk/contact-us for help gaining access to that.

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  mofahd77 · Member · Aug 3, 2022 at 1:24 pm

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  this means if i changed the hosting service to your hosting then the starter template would work?

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  staff-ozmodiar · Staff · Aug 3, 2022 at 4:03 pm

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  What is the URL of the page where you are clicking on the starter templates?

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  mofahd77 · Member · Aug 9, 2022 at 9:03 am

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  do u mean this? http://visiontime2040.com/wp-admin/plugins.php?action=activate&plugin=astra-sites%2Fastra-sites.php&plugin_status=all&paged=1&s&_wpnonce=ab17efbd4e