The store does not work!
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I have tried several times to purchase the Custom Design upgrade. Every time, after confirming through Pay Pal, I am redirected to the store’s page: I see the Custom Design upgrade in my shopping cart, and the different options to pay under the Shopping Cart. But I cannot click on anything on this page, including on the left sidebar.
I am now worried that I’ve paid several time for the upgrade, which I did not even receive.The blog I need help with is: (visible only to logged in users)
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Ive been getting same issue trying to purchase a new premium theme. Initally thought it was just as we already had a theme installed but reading this maybe its a glitch? Hope we havent been charged each time ive tried
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@raphmimoun
I’m sorry you are experiencing that. Please post an active link starting with http:// for the blog you are trying to purchase the upgrade for. I have flagged this thread for Staff attention. -
@stkildathunda
I’m sorry this is happening to you. I have flagged this thread for Staff attention. Please post an active link starting with http:// for the blog you are trying to purchase the premium theme for. -
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@timethief
Here is the address of the blog I’m trying to purchase the upgrade for: http://mideastobs.com/ -
@timethief
The problem has not been fixed; it is a major inconvenience, any chance you can flag this again for Staff attention -
@raphmimoun: As I write these lines, this forum topic is already tagged “modlook”. You may also contact staff directly if you prefer:
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I am experiencing the same problem. I just purchased a new domain for my new blog “orbitalapparel.wordpress.com” -> “orbitalapparel.com” and the new URL is not working. What is the issue?
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@ameyahs
Have you followed all of the domain mapping instructions?5. To activate your new domain, select the button next to the one you wish to activate and click Update Primary Domain. Your blog will be accessible from both of these domains; the Primary Domain is what actually appears as your domain within the address bar of web browsers. If you do not see your blog at the new domain immediately, please allow some time for the DNS changes to propagate. http://en.support.wordpress.com/domain-mapping/register-domain/#instructions-for-registering-a-new-domain-for-your-blog
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Yes, I just purchased it twice to see if it would work the second time. How long does it usually take? If it eventually works, would you guys be able to refund me for one of the times?
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@raphmimoun, I checked our records and I don’t see any purchases filed for you under your raphmimoun account name so I think the PayPal purchases were just not going through before.
@ameyahs, I also checked your ameyahs and there are no purchases listed yet. Can you confirm if you tried to make your second purchase of orbitalapparel.com on Nov 17 or Nov 20?
I did some research, and I found that there was a server outage at PayPal on Nov 17 when this thread was first started. That issue should have been resolved. Could you guys please try making a new payment now and let me know if it still doesn’t work for you?
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same problem w/ custom design purchese. tried twice – no luck. hope in the end I will not get charged twice!
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same ,same… ^^^
I’ve tried to purchase ‘domain mapping’ via paypal.
No luck, ..go thru the process ,then bounced back to the original ‘shopping cart’ page. -
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Buying a new domain finally worked. Thanks for fixing the issue! I’m assuming it will take a little while for the new address to work.
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