The theme I bought isn’t working

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  bowmansam87 · Member · Mar 23, 2019 at 6:24 pm

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  I purchased a theme and when I uploaded it it was nothing like the theme was showing in the preview. What do I do? [redacted by staff]

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Mar 23, 2019 at 6:44 pm

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  https://bowmangraphics.wordpress.com/ has no content and doesn’t appear to have been used for 8 years. Did you actually purchase the unnamed theme in question here at WordPress.com? More details such as the theme and the full address of the site you are working on would help.
  PS: There is no telephone support here at WordPress.com so this thread has been tagged to ask if a member of staff could redact it.
  Note: https://en.support.wordpress.com/com-vs-org/

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  kokkieh · Staff · Mar 23, 2019 at 8:00 pm

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  Hi there,

  The account you’re using to post here has never bought any themes from us.

  If you’ve bought a theme from another site, please contact their support directly for assistance.