The transaction was declined. Please contact support quoting error AXLZNE

  • Unknown's avatar
    kalbemalaysia2022 · Member ·

    Hi there,

    I’d like to buy a e commerce plan for my website, but after filling my credit card information, my purchases suddenly disabled (The transaction was declined. Please contact support quoting error AXLZNE), and when I want to set up my payment method, it says ‘Error preparing new payment method configuration. Please contact support quoting error HYMNCA.’

    Is there anything I can do to continue my purchase?

    The site I need help is kalbemalaysia20223.wordpress.com.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    Unfortunately, this is not something we can help you with here on the forums. I can see, though, that our billing team got back to you about this via email. If you have more questions, please reply to their message there.

  • The topic ‘The transaction was declined. Please contact support quoting error AXLZNE’ is closed to new replies.