The transaction was declined. Please try another card.

  • Unknown's avatar
    sanek112 · Member ·

    Hi all,

    I am trying to purchase WordPress.com Personal – annual subscription.
    I am getting “The transaction was declined. Please try another card.”
    I am from Ukraine and used card (MasterCard) that I have successfully used before for purchases on other sites.
    My blog is: swcareerroadmap.wordpress.com

    Please help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    okanagancreativedesigns · Member ·

    Hi @sanek112,

    Since this thread is regarding payments I will tag this with “modlook”. This will notify WordPress staff so they are able to assist you further!

    Cheers,

    Ally

  • kokkieh · Staff ·

    Hi there,

    Please check with your bank/credit card company and make sure your card is enabled for international purchases. Your card appears to be getting blocked from their end, with an error message that would indicate it’s not enabled for that.

  • The topic ‘The transaction was declined. Please try another card.’ is closed to new replies.