The uploaded file could not be moved to wp-content/uploads/2020/11.

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  verdetribe · Member · Nov 16, 2020 at 10:18 pm

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  Hello!
  I’m having trouble adding new images to my woocommerce products and I get the error message that says ‘The uploaded file could not be moved to wp-content/uploads/2020/11’.

  I tried to update WordPress thinking that it will fix the problem and I’m getting a second error message and it is not letting me do the WordPress update or any plugin update.
  ‘The authenticity of wordpress-5.5.3-partial-2.zip could not be verified as no signature was found.
  Unpacking the update…
  Could not create directory.
  Installation failed.’

  What should I do?

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  galois · Member · Nov 16, 2020 at 11:08 pm

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  Hi, @verdetribe
  Your site is not hosted here, on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

  The other option: you can ask the support of your hosting,

  You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  Cheers.

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  kokkieh · Staff · Nov 17, 2020 at 8:55 am

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  Hi there,

  For help with WooCommerce specifically, you can post in the WooCommerce forums at https://wordpress.org/support/plugin/woocommerce/