The website Got deleted and now looks Different.

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  amelbnmssd · Member · Jun 15, 2021 at 1:40 pm

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  Hi,

  The original website that we had built got deleted and couldn’t be accessed and when I tried to retrieved it – it couldn’t go back. Is there anything I can do? We do not currently have a backup.

  The site I need help with is entreprenoerportalen.wordpress.com.

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  staff-blorbo · Staff · Jun 15, 2021 at 5:28 pm

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  What is the URL of the site you’re trying to access?

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  amelbnmssd · Member · Jun 15, 2021 at 5:32 pm

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  Its the one written in the post – the original design and setup is deleted…

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  helper-heroponriki · Member · Jun 15, 2021 at 6:51 pm

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  I’m not showing anything wrong with the site entreprenoerportalen.wordpress.com nor have there been any recent changes to the site according to the site logs on our end.

  If that is not the correct site, please provide that URL and we’ll be better able to advise.

  If that is the correct site, please be specific and provide more details into what it should look like versus what is there now.

  Thanks!

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  amelbnmssd · Member · Jun 15, 2021 at 11:12 pm

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  The setup right now is not the same as the one from 3 months ago. The current one was an attempt to enter the page. I’m not sure how to provide pictures for how it’s supposed to look like – but it used to be blue and have multiple texts etc. And it was created in elementor of that helps.

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  amelbnmssd · Member · Jun 15, 2021 at 11:14 pm

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  it’s the site: https://entreprenørportalen.dk

  As you can see it is currently green but used to be different.

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  staff-blorbo · Staff · Jun 15, 2021 at 11:20 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with HostMaster.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.