The website is down

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  thecakery786 · Member · Feb 1, 2023 at 9:40 pm

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  Hi there my website is down and I renewed everything thing can you tell me why its down please

  Self-declared URL: Thecakery.uk
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Feb 2, 2023 at 10:44 am

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  Hi there,

  https://thecakery.uk/ appears to use the WordPress software and is hosted with another company than WordPress.com, which means that we do not have any access to see why it’s not working. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

  • https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
  https://support.wordpress.com/com-vs-org/

  That said, I tried visiting it now and it showed me a “coming soon” screen, which doesn’t tell me as a regular visitor what’s wrong; but it does look like you’d need to check in with your hosting platform first to see if they can help ensure the site is running again.