The website is down + 8 hours

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  talshaber · Member · Jan 22, 2023 at 3:43 pm

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  Hello,
  My website is down for more than 8 hours wright now, and don’t know what is the issue.

  If ou can help me please to know and solve the issue and how I can prevent this in the future.

  Thanks

  Self-declared URL: https://enigma.com.sa
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Jan 24, 2023 at 9:37 am

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  Hi there,

  https://enigma.com.sa/ appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

  • https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
  https://support.wordpress.com/com-vs-org/