The White Screen

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  samik09biswas · Member · Jan 10, 2023 at 12:11 pm

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  Please help me for my website issue. I can’t describe this problem in proper way.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Jan 13, 2023 at 12:58 pm

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  Hi there,

  http://theidealsports.com/ appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

  • https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
  https://support.wordpress.com/com-vs-org/

  That said, occasionally the white screen on your site can be if a theme is not active. If you are able to visit your site’s administrator dashboard, then it should be possible to check that a theme is active.