The WordPress website and my blog won't load!

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  rebekaluttinger · Member · May 15, 2020 at 1:11 pm

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  Since this Fall, I haven’t been able to see anything on WordPress. For example, when I click the question mark to start a live chat, it is just a blank white box with nothing to click on. This is happening on the general WordPress website and on my personal website. It is not my internet and I’m logged into my account. I can’t get ahold of customer support since I can’t use the live chat function and I need to update my site so I can apply for jobs–please help me!

  The blog I need help with is: (visible only to logged in users)

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  adarshhalan · Member · May 15, 2020 at 1:52 pm

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  Hi there,

  i am flagging you to modlook so that you can get support faster.

  Thanks

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  rebekaluttinger · Member · May 15, 2020 at 3:43 pm

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  What is modlook?

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  staff-doublebassd · Staff · May 15, 2020 at 4:56 pm

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  Hi there,

  What site is this in reference to? The account you are contacting from has no history of payment upgrades, so you wouldn’t be eligible for the live chat feature – it sounds like you are referring to a different site than http://rebekaluttinger.wordpress.com/ and thus a different WordPress.com account?

  Let me know, thanks!

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  rebekaluttinger · Member · May 17, 2020 at 2:24 pm

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  I am referring to rebekaluttinger.wordpress.com
  The website itself loads, but when I click anything (like to edit or add content, or anything else at all, nothing loads whatsoever)

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  staff-mckluskey · Staff · May 18, 2020 at 8:27 am

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  Have you tried to work on your site from a different browser? What is the one you are using currently? Are there any enabled extensions?