Theme

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  west517 · Member · Nov 26, 2018 at 4:46 pm

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  Hi :) I have a receipt from 2015 for a theme I had purchased but the theme is no longer in my account to apply to my blog… How can I find it?

  The blog I need help with is: (visible only to logged in users)

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  neelgajjar · Member · Nov 26, 2018 at 5:10 pm

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  Hi,

  I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff.

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  supernovia · Staff · Nov 27, 2018 at 12:50 am

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  @west517 this theme was purchased for a site that was deleted quite some time ago. I can add it to a new site; just notice the theme is per site and normally cannot be transferred.

  If you’ll let me know what site you plan to use it on permanently, we can add it from our end.

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  west517 · Member · Nov 28, 2018 at 3:07 am

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  Thank you! I had deleted the site but thought my theme would stay in my account…

  The site I would like to use it on is my current blog: west517photos.wordpress.com

  Thank you so much and I’ll make a note next time not to make the same mistake!!

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  kokkieh · Staff · Nov 28, 2018 at 5:56 am

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  I had deleted the site but thought my theme would stay in my account…

  All WordPress.com upgrades are purchased for a specific site, and connected to that site. If the site no longer exists, neither do any upgrades connected to that site.

  We’ve restored the theme to the other site in your account.