Theme and login

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  neilide35 · Member · Nov 16, 2018 at 12:03 am

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  Hi, I’m logging in with Google+ and when I click on the theme button which is what I think allows me to change my site background image I get a username/password page that does not have my ability to use the Google + Login.

  I’m stuck, can you help?

  -n

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  staff-zinnia · Staff · Nov 16, 2018 at 4:32 pm

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  Hi –

  Which site are you trying to work on?

  Just noting, that you are signed in to the neilide35 account now.

  What happens if you sign in directly with your email and password at WordPress.com?

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  neilide35 · Member · Nov 16, 2018 at 6:13 pm

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  Hi Liz,

  I’m trying to work on my site:
  Blueglobeenergy.com

  When I click the customize button under personalize to change the background it asked me for a username/password. Since I was using Google+ to log into WordPress I didn’t have a wordpress based username and password.

  I created one after submitting this yesterday but I’m getting the error now that its an invalid username.

  -n

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  supernovia · Staff · Nov 17, 2018 at 2:35 am

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  Hi @neilide35, it sounds like you need to log in here:
  http://blueglobeenergy.com/wp-admin

  If you want to use the tools at WordPress.com to administer the site, you can; you’ll just need to click on Jetpack and make sure it’s connected properly.