# Theme Appearance
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Hello Team,
I’m trying to use Elementor for the theme and customization. However, WordPress always reverts to the default theme and won’t let me update my website via Elementor changes. Could someone help me reset all my settings or delete my page. I’ve been stuck for 2 days now.
The blog I need help with is: (visible only to logged in users)
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When you select theme you can preview your blog in it and even make customizations. But if you look carefully, in that top right of the Theme window there is a button that says “Activate & Save”, if you don’t click it then all your customization of the selected theme is gone and NOTHING happens to your current theme. Your description of the problem suggests that is what is happening. With that you can try your blog with a new theme and if it doesn’t convince you, you simply close without activating and your original theme remains intact.
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Hi there, Please do not delete your page as that will cause additional problems.
As a part of your Business plan upgrade, you have access to direct support by both email and livechat when you post to https://wordpress.com/help/contact
That will probably be the fastest way for you to resolve this issue.
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Hello Team,
Please can someone help me. I’ve created my webpage in Elementor , but it won’t publish or save online. I’ve deleted themes and trouble shooter the cache. It’s going on for 3 days now. Please help.
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Thanks @justjennifer.
@marmonventure please do reach out to direct support. Do not delete your plugins. -
@marmonventure actually I see you did reach out to direct support and they responded some time ago. They haven’t heard back yet. Please look for your ticket response and reply there if you need more help. Cheers!
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I’ve just merged your threads, too. Normally we’d do our best to try to help here rather than sending you straight to direct support, but:
– Most folks in the free forums don’t use plugins or Elementor
– Direct support will be much faster
It does look like this ended up being an issue with just setting the front page after creating your page in Elementor, but if you need more help and cannot get through to support for any reason, please do let us know.
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